Flores J L
Int J Soc Psychiatry. 1978 Winter;24(4):271-5. doi: 10.1177/002076407802400407.
The study of the staff, services, and patient population of the East Los Angeles Mental Health Service seven years after its initial operations revealed that: 1 the staff remained predominately bilingual and bicultural; 2 there was a greater demand for direct treatment services than anticipated; 3 the majority (79%) of the patient population was Mexican American, with an increase of foreign-born Mexican Americans; 10% were of other Latin descent; 4 there was an increase of Spanish speaking patients totalling 44% of the entire patient population; 5 the majority of the patients were unemployed or on Medi-Cal; and 6 self referrals increased to a total of 29%, and 10% were referred by former patients of ELAHMS. These conclusions strongly support the argument that Mexican Americans and other Latins would utilise mental health services if personnel and policies were responsive to bilingual and bicultural needs.
对东洛杉矶心理健康服务机构运营七年后的员工、服务及患者群体进行的研究表明：1. 员工仍以双语和双文化为主；2. 对直接治疗服务的需求比预期更大；3. 患者群体中大多数（79%）是墨西哥裔美国人，且外国出生的墨西哥裔美国人有所增加；10% 是其他拉丁裔血统；4. 说西班牙语的患者增加，占全部患者群体的44%；5. 大多数患者失业或享受医疗补助；6. 自我转诊增加到总数的29%，10% 由东洛杉矶心理健康服务机构的前患者转诊。这些结论有力地支持了这样一种观点，即如果人员和政策能满足双语和双文化需求，墨西哥裔美国人和其他拉丁裔会利用心理健康服务。
