Linn L S, Wilson R M
Med Care. 1980 Oct;18(10):1013-9. doi: 10.1097/00005650-198010000-00005.
This study reports on some factors related to scores on a recently developed pencil-and paper measure of communication style among physicians in training. High scores on this measure (the Facilitating Response Index) indicate a greater preference by the responded to explore or clarify the thoughts or feelings of the patient in a nondirective, open-ended fashion. Higher scores were attained by physicians who had been exposed to interpersonal skills training, who were evaluated by their teachers as being more clinically competent, who planned to enter private practice sometime to the future and whose patients were less likely to fail to show up for follow-up appointments without first calling to cancel.
本研究报告了与一项最近开发的针对实习医生沟通风格的纸笔测试得分相关的一些因素。在该测试（促进反应指数）中得分高表明被测试者更倾向于以非指导性、开放式的方式探索或澄清患者的想法或感受。接受过人际技能培训的医生、被教师评价为临床能力更强的医生、计划未来某个时候进入私人执业领域的医生以及其患者不太可能不事先打电话取消就不来复诊的医生，获得了更高的分数。
