Newman B
Aust J Adv Nurs. 1995 Spring;13(1):16-24.
This paper describes the processes involved in case management and in developing critical pathways as a mechanism to improve customer focused care. Critical pathways can be used to manage the care of patients in settings as varied as acute care hospitals, tertiary care facilities and primary health care areas. Advantages and disadvantages of case management and the critical pathways method of management are outlined from a nursing perspective.
本文描述了病例管理以及制定关键路径作为改善以客户为中心的护理机制所涉及的过程。关键路径可用于管理各类机构中患者的护理，如急症医院、三级护理机构和初级卫生保健领域。从护理角度概述了病例管理和关键路径管理方法的优缺点。
