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血库绩效评估与冲突

Evaluation and conflict in measures of performance for blood banking.

作者信息

Turban E, Parker A J

出版信息

Med Care. 1979 Feb;17(2):168-74. doi: 10.1097/00005650-197902000-00006.

DOI:10.1097/00005650-197902000-00006
PMID:759751
Abstract

The policy statements regarding national blood banking goals as established by the American Blood Commission do not identify precise measures of performance. A survey was conducted to identify the most important measures of performance used in blood banking. Three groups: physicians, blood bank administrators and nurses were used. Results indicate that about twenty measures are currently being used in the industry. With respect to the relative importance of the measures of performance, there is strong agreement between physicians and nurses but little agreement between nurses/physicians and administrators. The survey also established that the value of outdating various types of blood is negatively correlated with the relative frequency distribution of blood in the general population.

摘要

美国血液委员会制定的有关国家血库目标的政策声明并未明确规定具体的绩效衡量标准。为此开展了一项调查,以确定血库中使用的最重要的绩效衡量标准。调查对象分为三组:医生、血库管理人员和护士。结果表明,该行业目前正在使用约二十种衡量标准。关于绩效衡量标准的相对重要性,医生和护士之间有很强的一致性,但护士/医生与管理人员之间的一致性很小。该调查还确定,各类血液过期的价值与普通人群中血液的相对频率分布呈负相关。

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