Katz P O
Department of Medicine, Johns Hopkins Bayview Medical Center, Baltimore, Maryland, USA.
Gastrointest Endosc Clin N Am. 1995 Apr;5(2):347-55.
Although the importance of providing feedback to our fellows, residents, and colleagues is acknowledged, this key step in the acquisition of clinical skills is often omitted from training programs. When effective feedback is provided and focuses on directly observable skills and behaviors, important personal and educational progress can occur. This article presents the key components of formative feedback as distinct from performance evaluation; discusses the barriers to providing effective feedback; and makes specific suggestions for beginning the process of giving useful feedback to trainees.
尽管向我们的同行、住院医师和同事提供反馈的重要性已得到认可,但临床技能培养中的这一关键步骤在培训项目中却常常被忽视。当提供有效的反馈并侧重于直接可观察到的技能和行为时,个人和教育方面就可能取得重要进展。本文介绍了形成性反馈与绩效评估不同的关键组成部分;讨论了提供有效反馈的障碍;并就如何开始向学员提供有用反馈的过程提出了具体建议。