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英国国家医疗服务体系(NHS)信托机构中护士的工作满意度和士气。

Job satisfaction and morale of nurses in NHS trusts.

作者信息

Traynor M G

出版信息

Nurs Times. 1995;91(26):42-5.

PMID:7624250
Abstract

In April 1991 the Daphne Heald Research Unit at the Royal College of Nursing (RCN) started a three-year research project to assess the job satisfaction of nurses working in the community. This took place against a backdrop of considerable change in the organisation and funding of community health care. Initially four NHS Trusts participated, one withdrew after the first year. A measure of job satisfaction was administered to the entire community nursing and practice nursing workforce in each area. The response rate varied from 74% (year 1) to 54% (year 2). Differences in satisfaction were detected between trusts, different groups of nurse and over time. Some nurses added comments to their questionnaire, voicing concerns over uncertainty, paperwork and a perceived change in ethos within their organisations. Trust managers interviewed as part of the study spoke of their strategies for local implementation of the national changes.

摘要

1991年4月,皇家护理学院(RCN)的达芙妮·希尔德研究单位启动了一项为期三年的研究项目,以评估社区护士的工作满意度。这项研究是在社区医疗保健的组织和资金发生重大变化的背景下进行的。最初有四个国民保健服务信托基金参与,其中一个在第一年之后退出。对每个地区的全体社区护理和执业护理人员进行了工作满意度调查。回复率从74%(第1年)到54%(第2年)不等。研究发现不同信托基金之间、不同护士群体之间以及不同时间的满意度存在差异。一些护士在问卷中添加了评论,表达了对不确定性、文书工作以及他们认为所在组织风气变化的担忧。作为研究一部分接受采访的信托基金经理谈到了他们在当地实施国家变革的策略。

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