Fields W L
Sharp HealthCare, San Diego, CA 92123, USA.
Semin Nurse Manag. 1995 Jun;3(2):95-9.
A multitude of quality improvement strategies exist. This article describes a model for implementing improvement strategies and describes the Nurse Manager's role in achieving quality improvements. The Quality Model illustrates the interactive processes among the four critical components of quality: culture, planning, measurement, and improvement. The Nurse Manager's role is that of leader in creating a culture that will support quality planning, measurement, and improvement.
存在多种质量改进策略。本文描述了一种实施改进策略的模式，并阐述了护士长在实现质量改进中的作用。质量模型阐述了质量的四个关键要素——文化、规划、衡量和改进之间的互动过程。护士长的角色是领导者，要营造一种支持质量规划、衡量和改进的文化。
