Brooks J M, Kirking D M
Division of Provider Studies, Agency for Health Care Policy and Research, Rockville, MD 20852, USA.
Am J Health Syst Pharm. 1995 Apr 15;52(8):812-22. doi: 10.1093/ajhp/52.8.812.
The relationship between pharmacy production environment and labor-time requirements was estimated by using data from Veterans Affairs medical center (VAMC) pharmacies. Economic theory was used to derive equations for estimating labor-time requirements for pharmacy services that take into account differences in production environment (factors that cannot be controlled by the pharmacy manager within a given observation period, such as pharmacy service mix and distance to patient care wards). The equations were estimated by using information obtained from the Department of Veterans Affairs (VA) and from a mail survey of VAMC pharmacy chiefs. The resulting estimates of labor-time requirements were compared with pharmacy labor-time requirements produced by the VA in 1989. Labor-time requirements varied dramatically with production environment, and the labor-time requirements calculated in this study generally exceeded those used by the VA. Accurate forecasts of required pharmacist and technician labor time must take into account the production environment within each pharmacy.
通过使用来自退伍军人事务医疗中心（VAMC）药房的数据，估算了药房生产环境与劳动时间需求之间的关系。运用经济理论推导了用于估算药房服务劳动时间需求的方程，该方程考虑了生产环境的差异（在给定观察期内药房经理无法控制的因素，如药房服务组合以及与患者护理病房的距离）。通过使用从退伍军人事务部（VA）获得的信息以及对VAMC药房主任的邮件调查所得到的信息对方程进行了估算。将所得出的劳动时间需求估算值与VA在1989年得出的药房劳动时间需求进行了比较。劳动时间需求随生产环境的不同而有很大差异，并且本研究中计算出的劳动时间需求通常超过了VA所使用的需求。对所需药剂师和技术人员劳动时间的准确预测必须考虑每个药房的生产环境。
