Mifsud A J, Shafi M S
Department of Microbiology, Central Middlesex Hospital NHS Trust, London.
J Clin Pathol. 1995 Jun;48(6):560-3. doi: 10.1136/jcp.48.6.560.
To set up a programme of internal laboratory audit in a medical microbiology laboratory.
A model of laboratory based process audit is described. Laboratory activities were examined in turn by specimen type. Standards were set using laboratory standard operating procedures; practice was observed using a purpose designed questionnaire and the data were analysed by computer; performance was assessed at laboratory audit meetings; and the audit circle was closed by re-auditing topics after an interval.
Improvements in performance scores (objective measures) and in staff morale (subjective impression) were observed.
This model of process audit could be applied, with amendments to take local practice into account, in any microbiology laboratory.
在医学微生物学实验室建立内部实验室审核程序。
描述了一种基于实验室的过程审核模型。按标本类型依次检查实验室活动。使用实验室标准操作规程设定标准；通过专门设计的问卷观察实践情况，并利用计算机分析数据；在实验室审核会议上评估绩效；经过一段时间后对相关主题进行重新审核，从而完成审核循环。
观察到绩效得分（客观指标）和员工士气（主观感受）有所提高。
这种过程审核模型可在考虑当地实际情况进行修正后应用于任何微生物学实验室。
