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陆军医疗设施中的患者态度及使用模式。

Patient attitudes and utilization patterns in Army medical treatment facilities.

作者信息

Mangelsdorff A D

机构信息

Center for Healthcare Education and Studies (MCCS-HRA), Army Medical Department Center and School, Fort Sam Houston, TX 78234-6135.

出版信息

Mil Med. 1994 Nov;159(11):686-90.

PMID:7885597
Abstract

In Section 733 of the National Defense Authorization Act for Fiscal Years 1992 and 1993, Congress directed the Department of Defense to study the military medical care system. When the Congressionally directed study findings become available, baseline data will be needed for comparison. From 1989 to 1992, patient satisfaction surveys were conducted of eligible beneficiaries who might seek health care in Army military medical treatment facilities (MMTFs). Regression models were developed to predict overall quality of care. Most of the beneficiaries are generally satisfied with the Army health care system. However, care provided by CHAMPUS, private, or other sources is rated more satisfying than that in MMTFs. Retired personnel were most satisfied, whereas active duty dependents were the least satisfied group.

摘要

在1992财年和1993财年的《国防授权法案》第733节中,国会指示国防部对军事医疗保健系统进行研究。当国会指示的研究结果出来后,将需要基线数据进行比较。1989年至1992年期间,对可能在陆军军事医疗设施(MMTFs)寻求医疗保健的合格受益人进行了患者满意度调查。开发了回归模型来预测整体护理质量。大多数受益人总体上对陆军医疗保健系统感到满意。然而,由民事医疗保健计划(CHAMPUS)、私人或其他来源提供的护理被评为比军事医疗设施中的护理更令人满意。退休人员最满意,而现役军人的家属是最不满意的群体。

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