Hripcsak G, Clayton P D
Columbia-Presbyterian Medical Center.
Proc Annu Symp Comput Appl Med Care. 1994:636-40.
Columbia-Presbyterian Medical Center's health care providers have access to alerts and interpretations generated by an Arden Syntax-based clinical event monitor. They have the opportunity to send comments to the clinical information services staff. Over a period of 26 months, they sent 126 comments. The comments were analyzed using the critical incident technique, resulting in a hierarchy of categories that summarizes user concerns. The majority of comments (65) indicated that the messages were actually (8) or at least potentially useful (57). A minority (28) indicated that they were unhelpful (27) or actually harmful (1). Another group (27) made suggestions or asked questions. The comments have been very helpful for the maintenance of Medical Logic Modules (MLMs) and the clinical event monitor itself.
哥伦比亚长老会医学中心的医疗服务提供者可以获取由基于 Arden 语法的临床事件监测器生成的警报和解读信息。他们有机会向临床信息服务人员发送评论。在26个月的时间里,他们发送了126条评论。使用关键事件技术对这些评论进行了分析,得出了一个类别层次结构,总结了用户的关注点。大多数评论(65条)表明这些信息实际上是有用的(8条)或至少可能是有用的(57条)。少数评论(28条)表明这些信息没有帮助(27条)或实际上有害(1条)。另一组评论(27条)提出了建议或问题。这些评论对于医学逻辑模块(MLMs)和临床事件监测器本身的维护非常有帮助。