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更好的团队管理——更好的团队关怀?

Better team management--better team care?

作者信息

Shelley P, Powney B

出版信息

J Nurs Manag. 1994 Jan;2(1):3-7. doi: 10.1111/j.1365-2834.1994.tb00121.x.

DOI:10.1111/j.1365-2834.1994.tb00121.x
PMID:7952687
Abstract

Team building should not be a 'bolt-on' extra, it should be a well planned, integrated part of developing teams and assisting their leaders. When asked to facilitate team building by a group of NHS managers we developed a framework which enabled individual members of staff to become more effective in the way they communicated with each other, their teams and in turn within the organization. Facing the challenge posed by complex organizational changes, staff were able to use 3 training days to increase and develop their awareness of the principles of teamwork, better team management, and how a process of leadership and team building could help yield better patient care.

摘要

团队建设不应是一个“附加”的额外事项,而应是团队发展和协助其领导者的精心规划、不可或缺的一部分。当一群国民保健服务体系(NHS)的管理人员要求我们推动团队建设时,我们制定了一个框架,使员工个体在与彼此、所在团队以及进而在组织内部进行沟通的方式上更具成效。面对复杂组织变革带来的挑战,员工能够利用3天的培训时间来增强和提升他们对团队合作原则、更好的团队管理以及领导力和团队建设过程如何有助于提供更好的患者护理的认识。

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