Herrick J, Gilhooly M L, Geddes D A
Joint Hospital, Argyll and Clyde Health Board, Scotland.
J Dent. 1994 Oct;22(5):307-9. doi: 10.1016/0300-5712(94)90068-x.
Using a case-control design, non-attenders and attenders at a periodontal clinic were sent postal questionnaires in order to compare the sociodemographic characteristics of non-attenders and attenders. Non-attenders were also asked why they failed to attend. The main reason given was that they had forgotten about their appointment. Administrative error was the second most frequent category of response explaining non-attendance. Differences in sociodemographic characteristics between attenders and non-attenders did not appear to explain non-attendance, apart from car and telephone ownership. Time between notice of an appointment and the way patients received their appointments was associated with non-attendance. Non-attenders viewed their problem as less serious than attenders.
采用病例对照设计，向牙周病诊所的未就诊者和就诊者发送邮政调查问卷，以比较未就诊者和就诊者的社会人口学特征。还询问了未就诊者未就诊的原因。给出的主要原因是他们忘记了预约。行政失误是解释未就诊情况的第二常见回复类别。除了汽车和电话拥有情况外，就诊者和未就诊者在社会人口学特征上的差异似乎并不能解释未就诊现象。预约通知时间与患者接收预约的方式与未就诊情况有关。未就诊者认为他们的问题不如就诊者严重。
