Borsman M L
Access Services, Treadwell Library, Massachusetts General Hospital, Boston 02114.
Bull Med Libr Assoc. 1994 Apr;82(2):168-70.
In this environment of expanding information needs, spiraling journal costs, and curtailed financial resources, medical libraries must take advantage of the rapid evolution in document delivery services. There are exciting developments in transmission technology, from fax machines to scanners to the Internet. There is also a notable shift away from the traditional reliance on library networks toward use of commercial vendors as document providers. These changes require reevaluation of interlibrary loan (ILL) and document delivery systems on many levels, including pricing structures, work flow, and impact on collection development. As commercial vendors develop increasingly effective products, librarians can test, evaluate, and incorporate them into their ILL operations to enhance service to users and relieve the pressure to acquire new resources; in this way, librarians can move from the "just in case" practice of building an on-site collection to the "just in time" model of providing timely delivery of materials to users as needed. This paper describes a beta test of the Faxon Finder/Faxon Xpress table of contents and document delivery services conducted by the Treadwell Library of the Massachusetts General Hospital.
在信息需求不断扩大、期刊成本节节攀升且财政资源捉襟见肘的环境下，医学图书馆必须利用文献传递服务的迅速发展。从传真机到扫描仪再到互联网，传输技术有了令人瞩目的进展。同时，也出现了一个显著的转变，即从传统上依赖图书馆网络转向利用商业供应商作为文献提供者。这些变化要求在许多层面重新评估馆际互借（ILL）和文献传递系统，包括定价结构、工作流程以及对馆藏发展的影响。随着商业供应商开发出越来越有效的产品，图书馆员可以对其进行测试、评估并将其纳入馆际互借业务中，以提升对用户的服务并减轻获取新资源的压力；通过这种方式，图书馆员可以从建立现场馆藏的“以防万一”做法转向根据用户需求及时提供资料的“及时”模式。本文描述了马萨诸塞州总医院特雷德韦尔图书馆对法克森查找器/法克森快讯目录和文献传递服务进行的一次试用测试。
