Smith D R
Nurs Manage. 1994 Jun;25(6):44-7.
The crisis of rising consumer costs in healthcare has its roots in the history of medicine combined with the public's perceived right to healthcare. To reduce costs, many institutions have reduced staff which, according to some critics, threatens quality of care. A true solution may be quite complex, requiring movement from the current paternalistic approaches typical of acute-care settings toward a cooperative model of illness care with an emphasis on wellness behavior. The concepts of efficacy and negotiated levels of health in the cooperative model care triad have been shown to reduce the cost of illness care while increasing satisfaction, client compliance and quality of care.
医疗保健领域消费者成本不断上升的危机根源在于医学史以及公众对医疗保健的既定权利。为了降低成本,许多机构裁减了员工,一些批评者认为这对医疗质量构成了威胁。真正的解决方案可能相当复杂,需要从目前急性护理环境中典型的家长式方法转向强调健康行为的疾病护理合作模式。合作模式护理三元组中的疗效概念和协商的健康水平已被证明可以降低疾病护理成本,同时提高满意度、客户依从性和护理质量。