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[以色列空军诊所的初级质量控制]

[Primary quality control in Israel Air Force clinics].

作者信息

Gilutz H, Shamis A, Ben-Amitay D, Burger A, Caine Y G

机构信息

Medical Corps, Israel Defence Forces, Beer Sheba.

出版信息

Harefuah. 1994 May 15;126(10):570-3, 628.

PMID:8034243
Abstract

The practice of primary medicine within a military framework differs from that in the civilian environment in: accessibility, its consumers, obligations of the providers, involvement of the funder (the commanders), and ability to define and enforce professional guide lines. These differences influence the scope of medical service, as well as affect the methods and results of quality control. A system of quality control evaluation and feedback of military primary care in 16 Israel Air Force clinics was carried out by a team of experienced physicians using peer group review and according to a specially prepared protocol. Emphasis was placed on medical record assessment using obligatory markers of adequate medical evaluation and treatment. Identification of the population at risk, further medical training, and medical administration with a direct effect on the quality of medical treatment were also evaluated. 2 quality control surveys with feedback were carried out 6 months apart. The overall mean score was 81.66 +/- 7.16% at the first evaluation, increasing to 88.60 +/- 7.46% at the second (p < 0.01). The greatest improvements were in follow-up of population at risk (increasing from 68.4% to 86.4%, p < 0.025), training of medical teams, (from 75.7% to 87.5%, p < 0.05) and patient case management (from 79.4% to 85.1%, N.S.). Categories in which there was no improvement were medical records, recovery of old medical files and patient education. The categories in which there was improvement had a common denominator: "recognition of importance" and "provision of patterns" by headquarters. The quality control system was designed for routine use, and not as a research project.(ABSTRACT TRUNCATED AT 250 WORDS)

摘要

在军事框架内开展基层医疗工作,在可及性、服务对象、提供者的职责、资助者(指挥官)的参与度以及界定和执行专业指导方针的能力等方面与民用环境有所不同。这些差异影响着医疗服务的范围,也会对质量控制的方法和结果产生影响。一个由经验丰富的医生组成的团队,依据一份专门制定的方案,通过同行评审,对以色列空军16家诊所的军事基层医疗质量控制评估和反馈系统进行了评估。重点是使用充分医疗评估和治疗的强制性指标对病历进行评估。还对识别高危人群、进一步的医学培训以及对医疗质量有直接影响的医疗管理进行了评估。相隔6个月进行了两次有反馈的质量控制调查。首次评估时的总体平均分为81.66±7.16%,第二次升至88.60±7.46%(p<0.01)。最大的改进在于高危人群的随访(从68.4%增至86.4%,p<0.025)、医疗团队培训(从75.7%增至87.5%,p<0.05)以及患者病例管理(从79.4%增至85.1%,无统计学差异)。没有改进的类别包括病历、旧病历的恢复和患者教育。有改进的类别有一个共同特点:总部“认识到重要性”并“提供模式”。质量控制系统是为日常使用而设计的,并非作为一个研究项目。(摘要截选至250字)

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