Faulkner A, Maguire P, Regnard C
Trent Palliative Care Centre, Sheffield.
Palliat Med. 1994;8(2):145-51. doi: 10.1177/026921639400800208.
Breaking bad news is neither an easy nor a popular task. Properly handled, however, it can be given in a positive way that the individual can both accept and understand. There may be a range of emotions and concerns following the telling of bad news. These need to be explored and worked through with each individual. This flow diagram describes the steps in this important process.
传达坏消息既非易事,也不受欢迎。然而,如果处理得当,可以以一种积极的方式传达,让当事人既能接受又能理解。告知坏消息后,可能会产生一系列情绪和担忧。需要针对每个人探讨并解决这些问题。本流程图描述了这一重要过程的步骤。