Sherman J J, Malkmus M A
University of South Carolina, Columbia.
J Nurs Adm. 1994 Mar;24(3):37-41.
Hospitals have joined other industries in the quest for quality improvement. Most healthcare organizations have processes in place to meet the quality assurance standards of the Joint Commission on Accreditation of Healthcare Organizations. The challenge is to integrate these two similar, but different, structures into one efficient and effective mechanism for quality. One hospital's effort to develop a pilot program to combine total quality management/quality improvement and quality assurance in a cost-effective and efficient manner is described.
医院已与其他行业一道追求质量提升。大多数医疗保健机构都有相应流程以符合医疗保健机构认证联合委员会的质量保证标准。挑战在于将这两种相似但又不同的结构整合为一个高效且有效的质量机制。本文描述了一家医院为以具有成本效益和高效的方式开发一个将全面质量管理/质量改进与质量保证相结合的试点项目所做的努力。