Wynekoop J L, Finan J A
Division of Accounting and Information Systems, University of Texas at San Antonio 78249-0632.
MD Comput. 1994 Mar-Apr;11(2):107-13.
A survey of computer use for administrative functions in private medical practices showed that the use of computers for practice management is increasing: almost 75% of the practices responding used office computers. Satisfaction with the systems was limited, however, and the more frequent users (administrative staff members) were less satisfied than the less frequent users (physicians). Satisfaction with a computing system was directly related to its usefulness and its compatibility with existing work practices. Office systems continue to be used most for financial tasks, such as billing and insurance filing. A desired and necessary change would be an improved ability for clinical record keeping. Physicians' notes were transcribed in more than half the practices surveyed; if systems were designed with physician-friendly interfaces for record keeping, the costs associated with transcription could be cut.
一项针对私人医疗诊所行政职能计算机使用情况的调查显示，用于诊所管理的计算机使用正在增加：近75%的回应诊所使用办公计算机。然而，对这些系统的满意度有限，而且使用频率较高的用户（行政工作人员）不如使用频率较低的用户（医生）满意。对计算机系统的满意度与其有用性以及与现有工作实践的兼容性直接相关。办公系统仍然主要用于财务任务，如计费和保险申报。一个期望且必要的改变将是提高临床记录保存能力。在超过一半的被调查诊所中，医生的记录被转录；如果系统设计有对医生友好的记录保存界面，与转录相关的成本就可以降低。
