Swedberg Y, Malmqvist J, Johnsson T
Public Dental Service, Göteborg, Sweden.
Swed Dent J. 1993;17(4):155-63.
In dentistry, there is a need for better understanding of the distribution of the time spent on different activities at dental clinics. In order to investigate these resource aspects, both for the total time and for various categories of personnel and/or patients in dental clinics at the Public Dental Service (PD), Göteborg, Sweden, a time study method was used. The present study reports on the development of the PD's time study method (TSM) and analyses its functionality. The TSM, based on formulated criteria, used a method for an observer-monitored counting of frequencies. Specially trained observers registered the sampled observations for each professional, using a separate code list for each personnel group to which the professional belonged. The observer registered the on-going activity, not the duration of the procedure. Each observer followed several persons working in separated areas of the dental clinic. In 1989, the TSM was tested with the purpose of obtaining mean time values for dental care activities in the PD clinics performing general dental care. This study comprised all personnel categories in the clinic teams. Clinics were randomly selected and stratified according to the amount of dentistry for children in relation to the total time for dental care, reported as the parameter "dentist hours". Eight out of a total of 36 clinics were randomized, two from each strata.(ABSTRACT TRUNCATED AT 250 WORDS)
在牙科领域，有必要更好地了解牙科诊所花费在不同活动上的时间分布情况。为了研究这些资源方面的问题，针对瑞典哥德堡公共牙科服务（PD）诊所的总时间以及各类人员和/或患者的情况，采用了一种时间研究方法。本研究报告了PD时间研究方法（TSM）的发展情况，并分析了其功能。TSM基于既定标准，采用了一种由观察员监测频率计数的方法。经过专门培训的观察员为每个专业人员记录抽样观察结果，针对该专业人员所属的每个人员组使用单独的编码列表。观察员记录正在进行的活动，而非程序的持续时间。每位观察员跟踪在牙科诊所不同区域工作的若干人员。1989年，对TSM进行了测试，目的是获取PD诊所开展一般牙科护理时牙科护理活动的平均时间值。本研究涵盖了诊所团队中的所有人员类别。根据儿童牙科治疗时间占牙科护理总时间的比例（以“牙医工作小时”为参数）对诊所进行随机选择和分层。在总共36家诊所中，随机选取了8家，每个分层各选两家。（摘要截选于250字）
