The evolution of decision support in a managed care organization.

As managed care organizations (MCOs) develop in the 1990s, a challenge for managers is the transformation of data into information. This transformation process is responsible for organizations developing decision support systems. Decision support enables an individual to combine financial analysis and operational data to enhance managerial decision making and strategic planning, and institute the closed-loop process. This system evolution will help to determine those MCOs that will become more adept at enhancing profitability and streamlining decision making.