Cerne F, Bergman R
Hosp Health Netw. 1993 Jul 20;67(14):20-4, 26, 28-30.
Turning a hospital around takes a lot more than adjusting the financials, as the winners and finalists in the Great Comebacks 1993: The Hospital Turnaround Contest demonstrate. In every case we report on, the hospital being recognized has worked intensively with its community to reassess the services needed by its patients, build support for major management and delivery changes, and articulate the reasons for the strategies being used. Each of the eight hospital organizations we profile, which are spread across the country from Texas to Wisconsin to Maine to North Carolina--has put together its own version of success--in other words, eight lessons in innovation and progress.
正如1993年“医院扭亏为盈大赛”的优胜者和入围者所表明的那样,扭转一家医院的局面所需的远不止调整财务状况。在我们报道的每一个案例中,获得认可的医院都与所在社区紧密合作,重新评估患者所需的服务,为重大管理和服务提供变革争取支持,并阐明所采用策略的理由。我们介绍的八个医院组织分布在全国各地,从得克萨斯州到威斯康星州,再到缅因州和北卡罗来纳州,它们各自都取得了成功——换句话说,这是关于创新和进步的八点经验教训。