Haynes J, Dieppe P
University of Bristol Rheumatology Unit, Bristol Royal Infirmary.
Br J Rheumatol. 1993 Jul;32(7):623-4. doi: 10.1093/rheumatology/32.7.623.
Six hundred and fifty telephone calls in response to a television programme about arthritis have been analysed for their content. Social and psychological isolation, lack of pain control and fears of side effects from tablets were the main concerns of callers. It is suggested that disease-orientated telephone help lines should be considered, and that future initiatives in public education should target some of the concerns expressed in this survey.
针对一档关于关节炎的电视节目，共分析了650个来电内容。来电者主要关心的问题包括社交和心理上的孤立、疼痛控制不佳以及对药物副作用的担忧。建议考虑设立以疾病为导向的电话帮助热线，并且未来的公众教育举措应针对本次调查中所表达的一些担忧。
