Kopec-Schrader E M, Marden K, Rey J M, Touyz S W, Beumont P J
Department of Psychiatry, University of Sydney.
Aust N Z J Psychiatry. 1993 Jun;27(2):264-9. doi: 10.1080/00048679309075775.
This study is concerned with the service provided to adolescent patients with eating disorders admitted to a private hospital. The patients' parents were asked to evaluate the service. Parental satisfaction was assessed by means of a questionnaire devised for this purpose and comments were elicited as to how the service could be improved. Parents of a consecutive series of 56 patients were asked to complete the questionnaire 6 months after admission; 82% (N = 46) responded. Most parents were pleased with the service provided but nevertheless many made some criticisms (35%) or suggestions for improvement (37%). The parental responses were discussed with the staff involved in treatment, resulting in changes to the service.
本研究关注的是为一家私立医院收治的患有饮食失调症的青少年患者提供的服务。研究要求患者的父母对该服务进行评估。通过为此目的设计的问卷来评估父母的满意度，并就如何改进服务征求意见。连续56例患者的父母被要求在入院6个月后填写问卷；82%（N = 46）做出了回应。大多数父母对所提供的服务感到满意，但仍有许多人提出了一些批评（35%）或改进建议（37%）。与参与治疗的工作人员讨论了父母的反馈，从而对服务进行了改进。
