Kunkel M J
Yale University, New Haven, CT.
Hosp Pract (Off Ed). 1993 Jun;28 Suppl 1:33-8. doi: 10.1080/21548331.1993.11442933.
At present, there are no accepted guidelines for quality assurance in the outpatient setting, although they are being developed. Greater emphasis is being placed on ongoing rather than retrospective improvement of quality, as measured by the care-giving process and outcome. Thus, programs need to incorporate sound methods for teamwork, communication, and documentation of services.
目前,门诊环境下尚无公认的质量保证指南,不过相关指南正在制定中。人们更加注重通过护理过程和结果衡量的质量持续改进,而非回顾性改进。因此,各项目需要纳入有关团队合作、沟通及服务记录的合理方法。