Whitener L, Cook J T, Stout B, Cox K R
Nurs Manage. 1993 Jun;24(6):40-4.
Creative planning and well-executed graphics produced an upbeat approach to preparing staff for a JCAHO accreditation visit. Five humorous and highly visible strategies were used in a coordinated eight-week "campaign." Not only did the institution "pass the test" but there was a consensus among staff nurses that they had felt comfortable, confident and in control during interviews with the JCAHO surveyor.
富有创意的规划和精心制作的图表为员工迎接联合委员会认证访问营造了积极的氛围。在为期八周的“活动”中，采用了五个有趣且引人注目的策略。该机构不仅“通过了测试”，而且护士们一致认为，在接受联合委员会调查员的访谈时，他们感到轻松、自信且应对自如。
