Studdiford J S, Panitch K N, Snyderman D A, Pharr M E
Department of Family Medicine, Jefferson Medical College of Thomas Jefferson University, Philadelphia, Pennsylvania, USA.
Prim Care. 1996 Mar;23(1):83-102. doi: 10.1016/s0095-4543(05)70262-1.
The telephone, a ubiquitous instrument in the practice of medicine, continues to have new applications for clinical practice. The goals of the ever-increasing managed care environment appear to fit nicely with these applications. Heightened attention toward telephone education, protocol development, and documentation are needed. This article reviews characteristics of telephone encounters, the telephone in managed care, trends in "telemedicine," telephone education, and medicolegal aspects of telephone care.
电话作为医学实践中一种无处不在的工具，在临床实践中不断有新的应用。日益增长的管理式医疗环境的目标似乎与这些应用非常契合。需要更加关注电话教育、协议制定和记录。本文回顾了电话问诊的特点、管理式医疗中的电话应用、“远程医疗”的趋势、电话教育以及电话护理的法医学方面。
