Diwan S, Berger C, Ivy C
J Case Manag. 1996 Summer;5(2):65-71.
The role of supervision in assuring the quality of long-term-care case management has often been overlooked. This article describes a collaborative project undertaken by an Area Agency on Aging, a department of social work in an urban university, and 10 county-based senior services agencies to develop the supervisory component of quality assurance. The project included an educational workshop for supervisors, the development and implementation of a learning needs assessment, and the development of supervision plans for case management in the senior services agencies as part of an ongoing quality assurance system.
监督在确保长期护理个案管理质量方面的作用常常被忽视。本文描述了一个由老年事务区域机构、一所城市大学的社会工作系以及10个县级老年服务机构共同开展的合作项目，旨在开发质量保证的监督部分。该项目包括为监督员举办的教育研讨会、学习需求评估的制定与实施，以及作为持续质量保证系统一部分的老年服务机构个案管理监督计划的制定。
