Cook T, Nolan W
Semin Nurse Manag. 1996 Sep;4(3):154-62.
To survive, a nurse practitioner-led primary care service must demonstrate that clinical care, patient satisfaction, and financial results are better than those of the competition. Nurse managers must develop a customer-oriented outcomes-management system to ensure the viability of the practice, especially in today's managed care environment. The authors describe how one nurse practitioner-led practice confronted these challenges to establish a successful business and provide opportunities for teaching and research.
为了生存，由执业护士主导的初级护理服务必须证明其临床护理、患者满意度和财务成果优于竞争对手。护士长必须建立一个以客户为导向的成果管理系统，以确保业务的可行性，尤其是在当今的管理式医疗环境中。作者描述了一个由执业护士主导的诊所如何应对这些挑战，以建立一个成功的业务，并提供教学和研究机会。
