Taccetta-Chapnick M
Nurs Adm Q. 1996 Fall;21(1):60-6. doi: 10.1097/00006216-199602110-00010.
Rapid changes in the health care system have caused competition among institutions, as organizations are restructured to increase client satisfaction, resulting in the need for a new style of leadership. The transformational leader communicates the mission and vision of the organization and empowers others to effectively resolve conflicts that may arise with change. The health care team that can cope with changes and conflicts views restructuring as a positive transaction and approaches client satisfaction with energy and motivation. Institutions with transformational leadership are the ones that will survive the transition.
医疗保健系统的迅速变化引发了机构之间的竞争，因为各组织正在进行重组以提高客户满意度，这就产生了对新型领导风格的需求。变革型领导者传达组织的使命和愿景，并赋予他人有效解决变革可能引发的冲突的能力。能够应对变化和冲突的医疗团队将重组视为一种积极的变革，并以活力和动力来实现客户满意度。具有变革型领导的机构将是那些能在转型中生存下来的机构。
