Wolkon G H, Moriwaki S
Community Ment Health J. 1977 Fall;13(3):229-38. doi: 10.1007/BF02161197.
It is proposed that the ombudsman program, originally conceived of as a protection of the political rights of individual citizens, can be profitably viewed as a primary prevention of psychological disorders. The ombudsman attempts to alleviate reality problems prior to the onset of psychological disruption by engaging in active change agentry in public and private bureaucracies. Two hundred randomly selected written complaints were analyzed to ascertain the types of problems brought to this program. The role of the mental health professional and training issues are briefly discussed.
有人提出，申诉专员计划最初被设想为对公民个人政治权利的保护，现在可以被视为对心理障碍的一级预防而从中受益。申诉专员试图通过在公共和私人官僚机构中积极充当变革推动者，在心理紊乱发作之前缓解现实问题。对随机挑选的200份书面投诉进行了分析，以确定提交给该计划的问题类型。还简要讨论了心理健康专业人员的作用和培训问题。
