A new look at the consultation continuum.

The purpose of this paper is to bring into sharp focus the intricate and vital linkages among the active participants in the consultation process (Figure 1). For too long the profession has been locked into a ritualistic, buck-passing processing frequently resulting in unorganized efforts on behalf of objects rather than subjects. The essential overriding concern then could well be represented by the center diagram (the patient and his family) and the supporting persons - communicating before, during, and after the consultation - completing a process which could bring about improvement in the quality of life for the patient, the referring physician, and the family. Through the added efforts to give feedback to the specialist we could conceivably improve the consultant's quality of life too.