Alemi F, Jackson M, Parren T, Williams L, Cavor B, Llorens S, Mosavel M
Health Administration Program, Cleveland University, OH 44115, USA.
J Med Syst. 1997 Apr;21(2):119-25. doi: 10.1023/a:1022846408428.
This paper describes our experience using telephone conference calls to conduct support groups for chemically-dependent women. Forty-seven women agreed to participate in regular, weekly support groups that were conducted by two chemical dependency counselors. Counselors attempted to conduct 59 support groups via a telephone conferencing system. Our data indicated that attendance at these sessions was poor. Seventeen sessions had no participants. No group sessions were attended by 4 or more women, and only 3 sessions (7.1%) included 3 participants. Very few clients made regular use of the support groups. Only 4 clients (8.5%) participated in more than 3 group sessions. Our findings suggest that teleconferencing may not be the most effective method for providing support services to chemically-dependent women.