Flanagan A
Network Accreditation Services, Joint Commission on Accreditation of Healthcare Organizations, Oakbrook Terrace, Illinois, USA.
Clin Ther. 1997 Nov-Dec;19(6):1540-4. doi: 10.1016/s0149-2918(97)80026-4.
In recent years, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) has expanded its traditional role as a leading evaluator of health care organizations to incorporate new attitudes and strategies in the areas of quality and performance improvement. This paper outlines plans for modifying the current accreditation process, and includes a proposition that accredited organizations actively participate in a quality measurement system and become involved in the process of selecting appropriate measures. The paper presents current and proposed methods for measuring performance standards, compares major accreditation systems, and explores the public's expectations for health care quality and the JCAHO's role in quality improvement and cost containment.
近年来，医疗保健组织认证联合委员会（JCAHO）已将其作为医疗保健组织主要评估者的传统角色进行了扩展，以纳入质量和绩效改进领域的新态度和新策略。本文概述了修改当前认证流程的计划，其中包括一项提议，即获得认证的组织应积极参与质量衡量系统，并参与选择适当衡量指标的过程。本文介绍了衡量绩效标准的当前方法和提议方法，比较了主要的认证系统，并探讨了公众对医疗保健质量的期望以及JCAHO在质量改进和成本控制方面的作用。
