Rühland D
Chirurgische Klinik, Hegau-Klinikum Singen.
Langenbecks Arch Chir Suppl Kongressbd. 1997;114:759-63.
Recent legislation on health service has once again made the head of the department of surgery aware of his managing responsibilities. Cost saving will be possible in the areas of laboratory and high-tech diagnoses, surgery materials, storage of supplies, and administration of drugs. Since 70% of hospital costs are personnel costs, a substantial reduction in the hospital budget can only be obtained by reducing staff. In planning for the long term, we will be obliged to discuss "total quality management", which demands continuous improvement of the quality of our management and our patient treatment.
最近关于医疗服务的立法再次让外科主任意识到他的管理职责。在实验室和高科技诊断、手术材料、物资储存以及药品管理等方面可以实现成本节约。由于医院成本的70%是人员成本,只有通过裁员才能大幅削减医院预算。在进行长期规划时,我们将不得不讨论“全面质量管理”,这要求我们不断提高管理质量和患者治疗质量。