Staib I, Ulsenheimer K, Martin K
Langenbecks Arch Chir Suppl Kongressbd. 1997;114:803-6.
Considerable increase of premium for risk-insurance demands now risk management (RM) in German hospitals. RM is more than quality management and has other goals. The method we are using to analyse the risk in hospitals is given in detail. By this way we cover the main groups of potential personal damage of patients and reasons and fundamentals to sue the hospital. There is no total quality management (TQM) in hospitals without RM in the medical field. RM can be successful only with the awareness of medical and nursing staff for risks and liability claims. In our experience there is a lot of potential damages and sources of liability demands even in hospitals which seem to be well managed.
当前,德国医院中风险保险费的大幅上涨促使人们进行风险管理(RM)。风险管理不仅仅是质量管理,还具有其他目标。我们详细介绍了用于分析医院风险的方法。通过这种方式,我们涵盖了患者潜在人身伤害的主要类别以及起诉医院的原因和依据。在医疗领域,如果没有风险管理,医院就不存在全面质量管理(TQM)。只有医护人员意识到风险和责任索赔,风险管理才能取得成功。根据我们的经验,即使在看似管理良好的医院,也存在许多潜在的损害和责任索赔源。