Crouch R, Dale J
Centre for the Advancement of Clinical Practice, European Institute of Health and Medical Sciences, University of Surrey.
Nurs Stand. 1998;12(35):33-9. doi: 10.7748/ns1998.05.12.35.33.c2510.
This is the second part of a review of the literature about telephone triage and explores the accuracy and reliability of telephone assessment and advice. The authors identify the need to formalise processes of telephone advice and assessment.
这是一篇关于电话分诊的文献综述的第二部分,探讨了电话评估与建议的准确性和可靠性。作者指出有必要将电话建议和评估流程规范化。