Freudman L
Arbitration and Mediation Institute of Ontario.
Ont Dent. 1998 Jun;75(5):25-9.
Any dentist faced with a legal or potential legal dispute should consider all the options available to handle the dispute. Selection of the appropriate process may be approached from a consumer's perspective, with the emphasis on service, value and satisfaction. Awareness of ADR and its proper utilization can assist the dentist in choosing the method that will result in the most satisfactory outcome.
任何面临法律纠纷或潜在法律纠纷的牙医都应考虑所有可用的解决纠纷的选项。可以从消费者的角度选择合适的程序，重点是服务、价值和满意度。了解替代性纠纷解决方式（ADR）并正确加以利用，有助于牙医选择能带来最满意结果的方法。
