Haefner H K, Kamlapurker M B, Sorg C A
Department of Obstetrics and Gynecology, University of Michigan Medical Center, Ann Arbor, USA.
J Reprod Med. 1998 Oct;43(10):873-6.
To identify the effectiveness of a patient information booklet on vulvar conditions and to evaluate future patient needs.
A patient education booklet and satisfaction survey were distributed to 75 new patients with various vulvar conditions who were seen at the University of Michigan Center for Vulvar Diseases in 1996. This population's desire for health and disease information was analyzed. The 48-page booklet contains information on specific vulvar conditions most often seen, their common manifestations and treatment options. A survey with an attached, stamped envelope addressed for return to the Center for Vulvar Diseases was given to the patient along with the booklet during her initial visit to the clinic. Factors evaluated included the usefulness of the material, ease of reading, need for additional information and enhancement of communication with health care providers.
Fifty-six percent of the surveys were returned. The majority of the patients found the material to be very useful and easy to read and understand. The booklet allowed better communication between patients and their health care providers. All the patients surveyed would recommend the booklet to a friend. Several of the patients utilize and desire computerized patient education.
There is great consumer interest in patient education. A comprehensive booklet such as ours provides consistent information. Evaluation of patient education can provide important quality-improvement information to optimize health care services. Future patient needs are important factors to consider. The information in the booklet is available to the public on the internet at http:/(/)www.med.umich.edu/obgyn/vulva/ vulvedu.html.
确定一本关于外阴疾病的患者信息手册的有效性,并评估患者未来的需求。
1996年,向密歇根大学外阴疾病中心就诊的75名患有各种外阴疾病的新患者发放了一本患者教育手册和一份满意度调查问卷。分析了这群人对健康和疾病信息的需求。这本48页的手册包含了最常见的特定外阴疾病的信息、它们的常见表现和治疗选择。在患者初次就诊时,将一份附有回邮地址和邮票的调查问卷与手册一起发给患者。评估的因素包括材料的有用性、易读性、对额外信息的需求以及与医疗服务提供者沟通的改善。
56%的调查问卷被收回。大多数患者认为这些材料非常有用,易于阅读和理解。这本手册促进了患者与医疗服务提供者之间更好的沟通。所有接受调查的患者都会向朋友推荐这本手册。一些患者利用并希望获得计算机化的患者教育。
患者对患者教育有很大的兴趣。像我们这样的综合手册能提供一致的信息。对患者教育的评估可以提供重要的质量改进信息,以优化医疗服务。未来患者的需求是需要考虑的重要因素。手册中的信息可在互联网上的http:/(/)www.med.umich.edu/obgyn/vulva/ vulvedu.html向公众提供。