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专业交流中的情感能力。

Emotional competence in professional communication.

作者信息

MacCulloch T

机构信息

School of Nursing and Midwifery, Health Studies Faculty, Auckland Institute of Technology, New Zealand.

出版信息

Aust N Z J Ment Health Nurs. 1998 May;7(2):60-6.

PMID:9807261
Abstract

This paper explores the notion of emotional competence for professional practitioners and the impact of different levels of emotional competence on communication in mental health nursing practice. It comments on available approaches to assessing competence in this area and on factors that obstruct and impair such assessment. Practitioner awareness of both the concept of emotional competence and its assessment is examined at a professional and personal level. Strategies for the achievement and maintenance of effective communication and emotionally competent professional practice are proposed.

摘要

本文探讨了专业从业者的情绪能力概念,以及不同水平的情绪能力对心理健康护理实践中沟通的影响。文中评论了评估该领域能力的现有方法以及阻碍和损害此类评估的因素。从专业和个人层面考察了从业者对情绪能力概念及其评估的认识。提出了实现和维持有效沟通以及具备情绪能力的专业实践的策略。

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