Salmond S W
Department of Nursing, Kean University, Union, New Jersey, USA.
Orthop Nurs. 1998 Sep-Oct;17(5):38-51.
Change initiatives (strategic plans) often fail, not because the idea was wrong, but because the change process failed to consider the human side of change. Achieving desired change outcomes requires an accentuation of transition management efforts or a focus on people. This article proposes 12 steps to managing transition and preparing "change-ready" employees and highlights strategies for both staff and managers to consider in the process.
变革举措（战略计划）常常失败，并非因为想法有误，而是因为变革过程未能考虑到变革中的人性因素。要实现预期的变革成果，需要强化过渡管理工作或关注人。本文提出了管理过渡和培养“适应变革”员工的12个步骤，并强调了员工和管理者在此过程中应考虑的策略。
