King D
Comprehensive Home Health Care, Wilmington, North Carolina, USA.
Home Healthc Nurse. 1998 Oct;16(10):679-85. doi: 10.1097/00004045-199810000-00006.
A natural disaster in the form of Hurricane Fran resulted not only in stories of ingenuity and compassion, but in a major performance improvement (PI) process for the entire agency. Through this PI process we learned about ourselves as a home health agency and discovered ways to improve our performance. More importantly we discovered ways to improve patient tracking and care during a disaster.
以弗兰飓风形式出现的一场自然灾害,不仅带来了有关创造力和同情心的故事,还促成了整个机构的一次重大绩效改进(PI)进程。通过这个PI进程,我们了解了自身作为一家家庭健康机构的情况,并找到了提高绩效的方法。更重要的是,我们发现了在灾难期间改善患者追踪和护理的方法。