Experience of being a shift co-ordinator.

This reflection focuses on the experience of a nurse acting as shift co-ordinator within an intensive care unit where primary nursing is practised. The experience focuses on the difficulties faced by the shift co-ordinator in providing support to junior staff working in the attached high dependency unit when a patient appears to arrest. The experience also challenges the shift co-ordinator's previous taken-for-granted approach to assessing the needs of staff and patients and her role immediately following handover.