Hesse K A
Community Ment Health J. 1976 Fall;12(3):252-8. doi: 10.1007/BF01419751.
The role of the paraprofessional in the delivery of mental health services is often ambiguously defined. Even while performing the specific task of making a referral, the activities of the paraprofessional are subject to controversy. In this study the clients, the agency board members, and the community mental health agency workers all have different expectations of the qualifications, the knowledge, and the activities of the paraprofessional referral worker. It is suggested that the disparate views the participants bring to the referral situation make it unlikely that the paraprofessional will satisfy the expectations of all of them.
辅助专业人员在提供心理健康服务中的角色常常定义模糊。即使在执行转介这一特定任务时，辅助专业人员的活动也存在争议。在本研究中，客户、机构董事会成员以及社区心理健康机构工作人员对辅助专业转介人员的资质、知识和活动都有不同期望。有人认为，参与者在转介情况中持有的不同观点使得辅助专业人员不太可能满足他们所有人的期望。
