Mueller K L
Division of Emergency Medicine, University of Colorado Health Sciences Center, Denver 80262, USA.
Occup Med. 1998 Oct-Dec;13(4):773-86, iv.
Clear guidelines and standards established for physicians by managed care organizations are not similarly applied to clinics. Generally, measures of quality of care and service for clinics are ill-defined. Dr. Mueller details six steps to creating a meaningful, achievable set of outcome measures so that clinic organizations can improve and promote their care.
