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让我们把“关怀”重新带回医疗保健中。

Let's put "care" back into health care.

作者信息

Wesolowski C E

机构信息

University of Michigan Medical Center, Ann Arbor.

出版信息

Radiol Manage. 1990 Summer;12(3):49-57.

Abstract

Organizations that clearly demonstrate they care about their people reap the benefits of a positive self-image, higher productivity and financial gains. Consider the effects that a demoralized, unappreciated staff have on productivity, recruitment and retention, public relations, marketing, customer satisfaction and the resulting financial repercussions. Can we afford not to care?

摘要

那些清楚表明关心员工的组织会收获积极的自我形象、更高的生产力和财务收益等好处。想想士气低落、未得到赏识的员工对生产力、招聘与留用、公共关系、营销、客户满意度以及由此产生的财务影响。我们能不在乎吗?

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