Davidhizar R, Bowen M
Bethel College, Mishawaka, IN.
Health Care Superv. 1992 Sep;11(1):27-32.
This article has described the importance of increasing staff feelings of self-worth, of promoting feelings of personal power, involving staff actively in practice issues, of increasing staff knowledge of the health care and agency system, and of setting limits on negative discussion in a group. When nurses feel power in the health care system, it not only has the benefit of increasing job satisfaction but increases positive responses on the job. On the other hand, nursing staff who are unable to conquer the feeling of powerlessness may respond to assignments with statements signifying the subjective state experienced: "We can't do it!" Such staff are unlikely to experience personal and professional rewards and may ultimately leave the health care field. This negative process may be blocked by the manager who assists staff to develop feelings of worth, professional autonomy, and control and who can appropriately handle negative feelings expressed in a group.
本文阐述了增强员工自我价值感、提升个人权力感、让员工积极参与实践问题、增加员工对医疗保健和机构系统的了解以及在团队中限制负面讨论的重要性。当护士在医疗保健系统中感受到权力时，不仅有利于提高工作满意度，还能增加工作中的积极反应。另一方面，无法克服无力感的护理人员在接到任务时可能会用表明其主观感受的话语回应：“我们做不到！”这样的员工不太可能获得个人和职业回报，最终可能会离开医疗保健领域。而管理者若能协助员工培养价值感、职业自主性和掌控感，并能妥善处理团队中表达出的负面情绪，这一消极过程便可得到遏制。
