Finlay P N, Marples C
Department of Management Studies, Loughborough University of Technology.
Long Range Plann. 1992 Jun;25(3):98-107. doi: 10.1016/0024-6301(92)90374-b.
Considerable interest is currently being shown in the use of information technology to assist in improving group process, particularly those associated with strategic planning. Three major approaches are developing to provide this support, and these are described in this article. In general, articles about Group DSS are overwhelmingly favourable to the approaches, although research findings suggest that some forms of Group DSS can have deleterious effects on the quality of meetings. These research findings are discussed.
目前,人们对利用信息技术协助改进群体流程,尤其是与战略规划相关的流程表现出了浓厚兴趣。目前正在开发三种主要方法来提供这种支持,本文将对这些方法进行描述。总体而言,关于群体决策支持系统(Group DSS)的文章对这些方法极为赞同,尽管研究结果表明某些形式的群体决策支持系统可能会对会议质量产生有害影响。本文将对这些研究结果进行讨论。