Gousse G, Platt D, Gannon R, Walters K, Chow M, Nightingale C H
Hartford Hospital, CT.
Top Hosp Pharm Manage. 1990 Feb;9(4):50-7.
Developing clinical skills in pharmacy staff is a process that can enhance the services of a pharmacy department and improve the professional development and interest of the staff. Staff should be included in the development of a clinical philosophy and a training and ongoing development program that will achieve the desired goals should be planned. An MBO process may help to track the individual pharmacist's progress. Knowledgeable, motivated staff are the key ingredient in achieving success in providing pharmacy services.
培养药房工作人员的临床技能是一个可以提升药房部门服务水平、促进员工职业发展并提高其工作积极性的过程。应让员工参与临床理念的制定，并规划一个能够实现预期目标的培训及持续发展项目。目标管理流程可能有助于跟踪每位药剂师的进展。知识渊博、积极性高的员工是成功提供药房服务的关键要素。
