教育与培训：通过全面质量管理实现使命。
Education and training: mission through total quality management.
作者信息
Adams G B, Jones L, Murphy M, Slay T, Trapp M, Clontz S
机构信息
Franciscan Health System of Cincinnati, OH.
出版信息
Manag Care Q. 1993 Spring;1(2):76-89.
PMID:10130363
Abstract
Planning for 1994 to 1996 is underway with a focus on innovative, system-wide approaches to clinical and nonclinical quality improvement needs for FHSC's customers. TQM is a pivotal point in the system's future as a health care provider. As part of the TQM process, gaining knowledge and imparting it to employees is, in itself, a continuing journey.
摘要
针对1994年至1996年的规划正在进行中，重点是采用创新的全系统方法，以满足FHSC客户在临床和非临床质量改进方面的需求。全面质量管理是该系统作为医疗服务提供者未来发展的关键点。作为全面质量管理过程的一部分，获取知识并将其传授给员工本身就是一个持续的过程。
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